The Basics of Upgrading from Mr. Mover to HQ CRM

Mr. Mover has long been a well-known move management system across the moving and storage industry. If you’re a customer of ours and still leverage Mr. Mover, we’d like to encourage you to update your software to the HQ CRM suite. Updating software is part of staying in line with the best-in-class software that’s available to keep your teams as efficient as possible.  

As a reminder, here are a few benefits of upgrading your system to HQ CRM.

HQ CRM is 100% cloud and web-based. Your team will no longer be tied to a desktop. You can work on the go, from any device at any time. 

HQ Survey is included with every license. The industry standard for mobile surveys, HQ Survey allows you to quickly and efficiently create inventories, capture pictures, collect signatures and generate estimates, and more… all integrated with HQ CRM.

Integrated Video Surveys. You’ll be able to conduct live video surveys yourself, in-house, instead of outsourcing it to a third-party software. The survey is scheduled, initiated, and priced all within MoveHQ CRM. Copies of the video survey are automatically saved to the prospect’s record, the estimate and cubesheet are digitally created and can be emailed to the customer immediately, and you can re-watch any time in case you miss anything. Learn more about LiveSurvey here.

HQ CRM syncs with our driver inventory app, HQ Driver. HQ Driver is a powerful native app that helps drivers on the go accomplish everything from item detail and damage tracking to shipper basic details and information. Your CRM should fully sync with what the team experiences in the field and this integration does exactly that. Learn more about HQ Driver here.

HQ CRM provides full pricing support for local, intra, and interstate shipments. Create your own dynamic Local, Intra, and Commercial Tariffs. We also publish and support 400N Based interstate tariffs, if needed.

HQ CRM offers digital e-signature functionality. You can email documents to be signed by customers on their own time. No matter the device, the customer will view an easy-to-use signing experience. 

HQ CRM integrates with Quickbooks Online, the #1 rated small business accounting software. You can seamlessly send transactions into Quickbooks Online and eliminate tedious, manual data entry.

HQ CRM can send automated notifications to customers. Your team shouldn’t be project managers – checking in on people and reporting back to others. They’re too valuable. Leverage your technology to automate customer updates. HQ CRM can send automated emails and text messages at different points in the customer journey so that you don’t have to do it manually. An email receipt or to confirm the job… a text message to say that the crew is on the way… this is what your customers expect and HQ CRM delivers. 

HQ CRM lives in a constant state of upgrades. We’re always optimizing and building new features and functionality for HQ CRM. Features are released on a regular basis to ensure that your teams always receive the best technology available. 

If you’re ready to discuss your upgrade from Mr. Mover to HQ CRM, contact us. We’re standing by and ready to help with the transition!