MoveHQ Video Survey Fact Sheet

Digital has changed everything – the moving industry isn’t exempt. We all know what it’s like to walk into someone’s home and survey their belongings. However, it’s 2020. There’s a better way to survey belongings without having to actually walk into the home. In fact, there’s an app for that. 

MoveHQ includes our industry-leading video survey feature, LiveSurvey. In addition to saving you money, video surveys have become the easy, convenient standard across the industry.

Why MoveHQ? You can conduct a video survey yourself, in-house, instead of outsourcing it to a third-party company or third-party software. Your customer will talk to your company, your salesperson, and your brand.

Here are the need-to-know facts about our video survey technology:

For you

• The survey is scheduled and initiated within MoveHQ.

• You conduct the survey live with the customer. Your salesperson can ask questions live to ensure all areas of the home are documented. 

• An embedded cubesheet is available within MoveHQ.

• The survey is rated and priced through MoveHQ’s rating engine.

• The Estimate and cubesheet are both digitally created and can be emailed to the customer immediately.

• A copy of the video survey is automatically saved in MoveHQ. If you miss something, you can rewatch at any time.

• It’s intuitive, can be used globally, and safe for all parties.

For customers

• Customers download the Video Survey app. The customer-facing app is compatible with iOS and Android devices. 

• Customers coordinate a time and date for their video survey and log on at the right time.

Watch a demo

Check out this 1-minute video to see a survey conducted live:

To get started

Reach out to us and we’ll walk you through a survey – you can see just how simple it is for yourself.