Industry news, trends & tips
Rank Higher on Google Maps with Reviews
The impact of Google reviews goes far beyond customer acquisitions. Reviews also greatly impact a business’s search engine rankings and visibility.
5 Ways to Get More Google Reviews
Customers rely heavily on Google reviews to decide on a business, and one of the most important elements of an online reputation is reviews.
5 Reasons to Diversify Into Commercial Warehouse Offerings
In 2020, household goods moving companies diversified and expanded into commercial asset management, warehousing, and inventory control. Here are 5 reasons you should consider it.
Top 5 Customer Service Traits to Hire For at a Moving Company
There are a few must-have customer service traits you should look for before moving forward with a candidate.
The 'Uber-fication' of the Moving Industry
Updater offers predictions of where the moving industry's headed in 2019 and how traditional moving companies can stay competitive amidst new trends.
How to Consistently Convert Prospects for Your Moving Company
Moving companies should treat prospects like gold, but they don’t. So how can your company avoid losing customers and convert prospects more consistently?
Why Your Moving Company Should Always Follow Up After a Move
Putting the customer first is critical to the success of your moving company, which is why you should always follow up post-move.
Movers Sound Off on Customer Service
Relocation professionals have learned that the smallest touches to the moving experience can often make or break business.
9 Creative Ways to Engage Your Customers
Are you going the extra mile to please your customers? Here are 9 creative ways to increase the odds of your moving company landing a 5-star review.
Is a customer-centric model right for your moving CRM?
People aren’t numbers, so it doesn’t make sense to store them that way. HQ Sales is designed to ensure that both the shipper and the moving company have the most painless, efficient move possible.
How to Achieve Sales and Marketing Alignment at Moving Companies
Both the sales and marketing teams want the same thing – to increase sales and grow the company. So why don’t they always get along?